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SHIPPING POLICY
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Shipping terms within UK
Delivery times Your order will be shipped within three working day after receipt of your payment. Deliveries will be made monday-friday between 9.00am-6.30pm specific delivery times and saturday deliveries are avaliable but additional charges apply please email or phone us for a quote if you require these services.
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Failed Deliveries We use a courier service for the majority of our dispatches, most of our couriers will attempt delivery and if unsuccessful they will hold the goods in their nearest depot to you for collection. or re-delivery If collection is not made within 7 days the goods will be returned to us. Keeping the above in mind please do not arrange delivery to a location where you will not be able to accept it.
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RETURNS POLICY Right to return goods
You have the right to return ordered goods within 7 days after receipt. If you return the goods within the 7-day term, this will be considered as admissible revocation of the purchase contract. To meet the 7-day term it is sufficient to return the goods in time to: MOTOCROSS TOYS, SERVICE WORKS, STREET END ROAD CHATHAM KENT ME5 0BS. Payments already made will be reimbursed to you after receipt of the returned goods. Goods manufactured to your specifications and clearly tailored for individual needs are excluded from the right of return. In case goods are culpably destroyed, damaged or depreciated in value through use by you or a person attributed to you, you have to make a compensation for the goods value or for its depreciation in value. We do not re-imburse carriage costs for goods being returned to us unless prior arrangement is made. All goods being returned may be subject to a admin and restocking charge of 20% or £5.00 (whichever is greater) of value of goods :
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